Refund and Returns Policy

If an item arrives damaged, defective, or incorrect, please notify our team within 48 hours of delivery with photographic evidence and your order number.

Eligible items will be replaced promptly upon inspection.

Due to hygiene and quality standards for cosmetics, personal care, fragrances, and grocery items, returned products must be unused, sealed in their original USA packaging, and in saleable condition.

Where a replacement is unavailable, store credit or an approved refund will be issued following verified return inspection.